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Customer Service

Customer Service

  • +39 041 5190550
We recommend not using aggressive detergents, brighteners, or fragrances for washing molds in the dishwasher. This could lead to the appearance of a white film on the surface of the mold, altering the flavors of the food in subsequent cooking. However, the operation and safety of the molds are not compromised, and it will be sufficient to place them in the oven (without any dough) for about an hour at a temperature of 200-220°C.

White or colored stains may appear on the surface of the mold when using special ingredients such as cocoa butter or tomato sauce; this is completely normal, and the safety and functionality of the product are not compromised. To remove such stains, it will be sufficient to place them in the oven (without any dough) for about an hour at a temperature of 200-220°C.

The platinum silicone used in our molds, being non-plastic derived, does not contain Bisphenol-A (or BPA).

For further information and questions regarding the use and safety of our products, you can contact our customer service.